The Forrester Wavetm Social Suites Q4 2019

Report the social suites wave q4 2019 this is the first ever publication of forrester s wave for social suites.

The forrester wavetm social suites q4 2019.

Social suites q4 2019 has named clarabridge a strong performer among the eight most significant social suites providers in the market. October 9 2019 authors. New york october 10 2019 sprinklr the world s first unified front office for modern channels today announced that the company was named the only leader in the forrester research inc. With the forrester wave.

The forrester wave tm. Achieved the highest score among all reviewed vendors in its current offering strategy and market presence. I am gratified by the response and support of both vendors and end user organizations for our foray into market making and am pleased to announce the forrester wave. Enterprise service management q4 2019 in 2018 itsm vendors were still completing the transition to esm.

Source to contract suites q4 2019 as the practice of spend management becomes more strategic within organizations source to contract suites play a key role in creating and capturing value generated by procurement teams. Social suites q4 2019 latest research senior analyst jessie liu and team analyzed vendors in the social media management smm space against a 40 criterion evaluation. In the evaluation forrester analysts looked at vendors who have one unified suite offering that. Social suites q4 2019 evaluation provides an overview of the eight social suite providers that matter most and features khoros as a strong performer saying that khoros maintains its legacy open partner ecosystem and plethora of third party options to extend brand activity beyond social media and customer references overwhelmingly praise khoros unique.

We re particularly excited about this report because it represents a culmination of years of forrester research on social technologies. Social suites q4 2019 is live. With brigitte majewski sarah dawson caitlin wall christine turley why read this report. Since 2015 we ve covered five distinct social tech categories.

Social suites q4 2019. Sprinklr the world s first unified front office for modern channels announced that the company was named the only leader in the forrester research inc. Report the forrester wave. Social listening platforms aggregate and analyze social conversations.

Download the infosheet for more detail on forrester s findings which include the following. In the forrester wave. Yes i agree to receive email communications from sprinklr. Source to contract suites q4 2019 the 11 providers that matter most and how they stack up.